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Recent Posts
- Mistake #4: Not Creating and Maintaining “Brand” Loyalty, a Core Competency of the Hospitality Industry, Through Emotionally Engaging and Developing a Personal Rapport with Your patients to Retain Current Patients and Obtain Referrals.
- Critical Mistake #3: Not Using the Most Effective Positive Distractions to Help Focus Patients’ Attention, Elicit Positive Thoughts and Reduce Fear, Stress and Pain
- Pediatric Waiting Rooms: Special Considerations
- Mistake #2: Not Providing a Functional Office Design that’s Responsive to Patients’ Feelings and Emotional Needs – That is Conducive to Patient- and Family-Centered Care (PFCC)
- Critical Mistake #1 Healthcare Professionals Make in the Client Experience: Ignoring Patients’ First & Last Impression of the Office
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Tag Archives: healthcare waiting room design
First Impressions: Waiting room design
“Waiting Rooms: How to Design to Impress” is in the latest HEALTHCARE DESIGN magazine issue and focuses on the ultimate demise of the prototypical waiting room featuring long rows of seats. This more nuanced approach to thinking about adding value … Continue reading
designing waiting 